Netherlands, Utrecht

Effective Intercultural Communication at Work

when 17 August 2021 - 21 August 2021
language English
duration 1 week
credits 2 EC
fee EUR 450

Due to the covid-19 outbreak, this course has been cancelled for 2020.

This course will help you get familiar with theories to understand the concepts intercultural communication, intercultural competences and diversity. You will get to work with these concepts and look into how they can affect your daily work in an international business context. With different practical exercises you will explore possible strategies to deal with unexpected situations, reflect upon your own (cultural) background and those of your colleagues, as well as upon organizational contexts and processes. We will focus on enhancing your own intercultural awareness and applying the theories to personal experiences with linguistic diversity and cultural otherness.

The course Effective Intercultural Communication at work will help you get familiar with theories to understand the concepts intercultural communication, intercultural competences and diversity. You will get to work with these concepts and look into how they can affect your daily work in an international business context. With different practical exercises you will explore possible strategies to deal with unexpected situations, reflect upon your own (cultural) background and those of your colleagues, as well as upon organizational contexts and processes. We will focus on enhancing your own intercultural awareness and applying the theories to personal experiences with linguistic diversity and cultural otherness. Guest lectures will provide you with a unique insight into the application and practices on the work floor of the themes discussed, like working in intercultural teams, international business meetings, building rapport and intercultural mediation.

Course leader

Karen Schoutsen, MA

Target group

Graduated and working.

Course aim

To provide participants with the (theoretical) insights and practical exercises to enhance their intercultural awareness in order to effectively communicate in intercultural interactions at work.

Fee info

EUR 450: Course + course materials
EUR 200: Housing fee (optional)

Register for this course
on course website