Netherlands, Utrecht (NL)

Intercultural Competences: Being Effective in an International Context

when 10 August 2015 - 14 August 2015
duration 1 week
credits 2 EC
fee EUR 640

Are you interested in and/or working internationally? This week-long course will support you in operating effectively across (international) borders. In the course you will get familiar with theories to understand culture as a concept and to develop your own intercultural competences. During the training you will reflect on developing the following intercultural competences: intercultural sensitivity, intercultural communication, building commitment and managing uncertainty by using the Intercultural Readiness Check©. Additionally you will develop skills, bring these into practice and acquire also insight in your personal behavior. After this training course you will be able to operate more effectively internationally.

This summer the Utrecht University offers you a challenging course about “intercultural competences”. These competences are becoming more and more crucial nowadays.

As we all know, performing well in one’s own familiar context or culture doesn’t automatically equal studying or working effectively in an international context and/or in a diverse team. Even though we live and work in an increasingly globalized world, in which we seems to look, sound and think more and more alike, in universities and workplaces we are faced with deep layers of cultural differences. Navigating these differences and being able to cross bridges requires developing the four intercultural competences: intercultural sensitivity, intercultural communication, building commitment and managing uncertainty.

In this theoretical and highly interactive course you learn how to become more effective by building commitment to cross these differences. In the first place it’s about becoming aware of one’s cultural perspectives and differences. In addition, you learn how to position yourselves in these intercultural dynamics. This is the essence of communicating effectively in an international context whereby many different stakeholders are involved. In this course we approach the concept of intercultural communication not only as communication between people with different nationalities, but also as the interaction between people that may differ in many other, sub-cultural ways, e.g. origin, education, gender, age.

Course leader

Jackie van der Kroft

Target group

The course is aimed towards master students in any field who are interested in working internationally or within a multicultural (stakeholder) environment after finishing their studies

Course aim

Having finished this course you will be able to operate more effectively in different (international) contexts.

More specifically, after the course trainees:
• Have discovered different frameworks to come to an understanding of the concept of culture;
• Are aware of their own (cultural) identity and how this has an influence on how they perceive others;
• Learned different approaches in dealing with (cultural) differences;
• Are aware of the complexity of intercultural communication and discover different communication frameworks;
• Know about the effects of their cultural background and personal characteristics on communication;
• Are able to signal and describe how cultural misinterpretations can arise (intercultural sensitivity);
• Learned about and are able to vary in communication styles according to the cultural communicative context, e.g. give and receive feedback in a culturally sensitive way (intercultural communication);
• Know about the importance of investing in relationships and networks and developing win-win solutions (building commitment);
• Are aware of the potential of cultural diversity to innovation and learning (managing uncertainty).

Credits info

2 EC
Certificate of Attendance

Fee info

EUR 640: Course + course materials + housing
EUR 440: Course + course materials


Utrecht Summer School doesn't offer scholarships for this course.

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