Denmark, Aarhus

Working and Communicating in Virtual Teams: A Global Perspective

when 4 July 2011 - 22 July 2011
duration 3 weeks
credits 5 ECTS

As the use of virtual teams increases in international business, it is important to understand how factors of media, culture, and law can affect professional communication in such contexts. This course examines professional communication practices associated with working in virtual teams. The aim of the course is to equip students with the foundational knowledge needed to communicate successfully in virtual teams in a variety of local and international settings. Course offered by Department of Language and Communication, Aarhus School of Business, AU.

Course leader

Kirk St. Amant, East Carolina University

Target group

Students must have some initial/foundational experience using online media such as Web pages, email, instant messaging, Skype, and online chat technologies. Students must also be familiar with the basic operations of Microsoft Word (or a comparable word processing program) and Microsoft PowerPoint (or a comparable program for providing visual aid/assistance during oral presentations). Students must also have access to or a copy of Adobe Acrobat or comparable program that will allow them to download and to read .pdf files.

Course aim

At the end of this course, students should be able to:

• Understand how aspects of online environments and interactive media can affect professional communication practices in virtual teams

• Identify the communication strategies, skills, and theoretical frameworks professional communicators can use to interact effectively with co-workers, mangers, and clients when working in virtual teams

• Describe the legal, cultural, technology, educational, and organizational factors that can affect professional communication practices in virtual teams

• Describe how the spread of online communication technologies are changing the nature of working in teams and are contributing to new business communication practices – particularly in international contexts

Student success in achieving these learning objectives will be determined via class discussions, participation in group class exercises, presentations of case analyses, and a final take-home Internet exam.

Fee info

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