Finland, Turku

Service Design Processes and Methods (cancelled)

when 11 August 2020 - 21 August 2020
language English
duration 2 weeks
credits 5 EC
fee EUR 850

due to the covid-19 outbreak, all programmes for 2020 have been cancelled

The students will learn the basics of service design and a service design process as well as the most central methods of service design. The course will be completed as a project work – developing of an existing service for a client.

Course leader

Elina Vartama (Novia University of Applied Sciences) and Päivi Katajamäki (Turku University of Applied Sciences). The teachers are senior lecturers in service design having a long experience in design and coaching service design projects for different org

Target group

Undergraduate students with at least two years completed of Bachelor’s studies in any field.

Course aim

The student will be able to:
Utilise service design process as a holistic and iterative approach.

Put established, research-based service design methods in practice.

Map and visualize different stages of service design processes.

Accomplish a service design project.

Fee info

EUR 850: The course fee includes: Registering to the course & customer service, Teaching, study facilities in Turku,
Social Programme.