Finland, Turku

Service Design Processes and Methods

when 14 August 2018 - 27 August 2018
language English
duration 2 weeks
credits 5 EC
fee EUR 720

The students will learn the basics of service design and a service design process as well as the most central methods of service design. The course will be completed as a project work – developing of an existing service for a client.

Target group

Undergraduate students with at least two years completed of Bachelor’s studies in any field.

Course aim

The student will be able to:
Utilise service design process as a holistic and iterative approach.

Put established, research-based service design methods in practice.

Map and visualize different stages of service design processes.

Accomplish a service design project.

Fee info

EUR 720: The course fee includes: Registering to the course & customer service, Teaching, study facilities in Turku,
Social Programme.