21 August 2020
Service Design Processes and Methods (cancelled)
due to the covid-19 outbreak, all programmes for 2020 have been cancelled
The students will learn the basics of service design and a service design process as well as the most central methods of service design. The course will be completed as a project work – developing of an existing service for a client.
Elina Vartama (Novia University of Applied Sciences) and Päivi Katajamäki (Turku University of Applied Sciences). The teachers are senior lecturers in service design having a long experience in design and coaching service design projects for different org
Undergraduate students with at least two years completed of Bachelor’s studies in any field.
The student will be able to:
Utilise service design process as a holistic and iterative approach.
Put established, research-based service design methods in practice.
Map and visualize different stages of service design processes.
Accomplish a service design project.
EUR 850: The course fee includes: Registering to the course & customer service, Teaching, study facilities in Turku,