21 July 2023
Advanced Nonverbal Communication
he ability to manage, understand and use nonverbal cues effectively is a critical skill in the workplace. Emotional recognition, for instance, has been cited as an indirect predictor of annual income. Researchers found from a sample of employee-peer-supervisor triads that emotional recognition influenced political skill and interpersonal facilitation, and ultimately, those who had superior capabilities in these arenas earned higher salaries.
Additionally, many leading service organizations intentionally seek out potential employees whose nonverbal behaviors elicit positive customer interactions.
And before you even get to this point in your career, your are first assessed during job interviews. Contemporary research suggests that these dyadic, face-to-face encounters are strongly influenced by the candidate’s nonverbal behavior –potential employers look for employees who are nonverbally engaging.
Thus, learning about nonverbal behavior will help you in your job seeking prospects, as well as potentially promote your upward movement in their careers.
EUR 691: EU/EEA citizens
EUR 1459: NON-EU/EEA citizens
No scholarships available