18 August 2017
Emotional Intelligence under Stress: Useful, Unnecessary, or Irrelevant?
Emotional intelligence is potentially helpful in reducing stress for some individuals, but unnecessary or irrelevant for others. This training course is based on the Mayer and Salovey model (1997) because it is theory- based, well-articulated, and more narrowly defined than other models. This Emotional Intelligence (EI) training course will focus on the five core competencies of emotional intelligence: self-awareness, self-regulation, motivation, empathy and interpersonal skills. Participants will learn to develop and implement these to enhance their relationships in work and life by increasing their understanding of social and emotional behaviours, and learning how to adapt and manage their responses to particular situations. This Emotional Intelligence training course is useful for manage stress and for anyone who leads or works with other people, no matter what size the organisation. It is applicable for teamwork, customer service, and building relationships. This is an important course for anybody who wants to develop a better understanding of themselves and others to enhance personal and professional relationships. Through a mix of discussion and practical exercises, you will develop awareness and practical strategies for being in touch with yours and others emotions. Outcomes Upon completion of this emotional intelligence training course, participants are expected to be able to: Develop an awareness of EI models Recognise the benefits of EI Expand your knowledge of emotional patterns in yourself and others Understand how you use emotion to facilitate thought and behaviour Know and utilise the difference between reaction and considered response Discover how you can manage your emotions, and positively influence yourself and others Build more effective relationships with people at work and at home Positively influence and motivate colleagues, team members, managers Increase your leadership effectiveness by creating an atmosphere that engages others EI behaviours and supports high performance Increase satisfaction and fulfilment at work. Delivery Style This is an interactive course, which includes lectures, group exercises and discussion. With the facilitation style engaging and supportive, the tutors training approach enables practical tools for skills transfer, improvements and results.
Dr Anna Czarczyńska
EUR 600: General tuition fees
EUR 400: Early-bird fees apply to the first five foreign students, with a maximum of two per country.