Cross-Cultural Management – High Performing Teams

About

This course helps to prepare future managers for the cross-cultural challenges and opportunities awaiting them in an increasingly globalized business environment. By examining pertinent theories and practices of high performing teams, students gain a greater understanding about how culture influences an organization’s internal and external relationships and its decision-making and operations. Students explore strategies to bridge cultural gaps and to preempt or resolve conflict in teams. They also gain insights into best dealing with culturally diverse customer, employee, supplier, and other stakeholder groups. Management communication techniques that highten awareness of differences across cultures are a key aspect within the curriculum. Theories cover a range of brand management, leadership, organizational behavior effectiveness, work-life ballance and intercultural conflict styles as well as team collaboration across cultures. Discussions focus on team performance and the experiences of numerous companies including Bang and Olufsen, Coloplast, Ecco, Novo Nordisk, Microsoft, Sony and Huawei. During the summer course students will also do experiential learning by observing business and with focus on culture and team collaboration.

Class 1: Overview: Cross-cultural imperatives and trends in global business management
Class 2: Aspects of culture and differences in corporate cultural norms. Prevalent theories and models used in cross-cultural analysis
Class 3: Impact of culture(s) on business decision-making
Class 4: Managing communication across cultures - diversity
Class 5: Negotiation and conflict resolution in a cross-cultural corporate context
Class 6: Cultural activity - field work in Copenhagen
Class 7: Leadership best practices to manage culturally diverse stakeholders
Class 8: Techniques for successful collaboration in multicultural work groups and teams
Class 9: Structuring organizations and partnerships for intercultural effectiveness
Class 10: Shaping and managing international assignments/tasks
Class 11: Recapture course

Course leader

Lisbeth Clausen

Target group

This is a bachelor level course. CBS Summer University courses at Copenhagen Business School is open to all and welcomes domestic and international students as well as professionals.

Fee info