Cross-Cul­tur­al Man­age­ment – High Per­form­ing Teams

About

This course helps to prepare future managers for the cross-cultural challenges and opportunities awaiting them in an increasingly globalized business environment. By examining pertinent theories and practices of high performing teams, students gain a greater understanding about how culture influences an organization’s internal and external relationships and its decision-making and operations. Students explore strategies to bridge cultural gaps and to preempt or resolve conflict in teams. They also gain insights into best dealing with culturally diverse customer, employee, supplier, and other stakeholder groups. Management communication techniques that highten awareness of differences across cultures are a key aspect within the curriculum. Theories cover a range of brand management, leadership, organizational behavior effectiveness, work-life ballance and intercultural conflict styles as well as team collaboration across cultures. Discussions focus on team performance and the experiences of numerous companies including Bang and Olufsen, Coloplast, Ecco, Novo Nordisk, Microsoft, Sony and Huawei. During the summer course students will also do experiential learning by observing business and with focus on culture and team collaboration.

Learning objectives
To achieve the grade 12, students should meet the following learning objectives with no or only minor mistakes or errors:

Account for key characteristics that define culture(s) and describe the criteria for cross-cultural analysis in a business context

Apply theories and models to corporate business cases to exemplify team collaboration across cultures

Explain cross-cultural company experiences and offer practical insight about their cultural efforts

Demonstrate how multinational corporations deal with sustainability, diversity and work-life balance in high performance team collaboration in a global perspective

Reflect upon own team collaboration experience and learning in a cross cultural context - using course theories

Course leader

Lisbeth Clausen - Department of Management, Society and Communication (MSC)

Target group

This is a bachelor level course. CBS Summer University courses at Copenhagen Business School is open to all and welcomes domestic and international students as well as professionals

Fee info